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Authentication

Authenticity

Vintage & Prestige guarantees that every item we sell is 100% authentic and is described accurately. If the item has a mechanical element, such as a watch, clock or writing instrument, these will be tested and verified prior to sale. We buy the majority of items that we sell outright and therefore we have every confidence in our product as these are owned by us, with a personal and financial interest. In most cases, the item you see for sale has been hand picked against many similar items, and we are confident that the item is the best available. Quality over quantity is critical to how we acquire our stock. We would rather hold carefully curated elite stock, than more of varying quality.

In certain instances, a vintage item will have been repaired or serviced over the course of its lifetime. In this case this detail will be added into the item's narrative.

Condition

Vintage & Prestige sells vintage and prestige luxury items. 99% of our goods for sale are pre-owned and we will describe the condition of our items for sale accurately. If an item has been repaired or serviced we will inform you. We provide a date where possible to indicate the year of manufacture based on serial numbers or dated paperwork/ guarantee card/ original papers, however if these are unavailable we will approximately date the item for sale. We provide these purely as an estimate and are not liable for any errors which may occur, for example if an item was manufactured before the date of sale, we may base our estimate on an original receipt or guarantee card.

Watches

Vintage & Prestige describes the watches we sell with measurements and where applicable, the bracelet size and the number of links present. On occasion the number of links may differ from when the item was new, as these can be mislaid over time.

If the size you require exceeds the size of the bracelet, we may be able to acquire additional links at a cost to you and by prior arrangement. In this instance, please contact us prior to purchase.

If the watch is on a leather or material strap or you specify similar we will provide a length and condition report. In the majority of instances we may stock, or can order, different colours, fabrics or similar. On occasion these may take longer to supply, especially if these are bespoke or handmade. We will, of course, inform you of approximate delivery dates.
Many older watches will have been serviced and we use our best endeavour to ensure we are aware of any parts that may have been changed or similar. In this instance, we will describe in the narrative of the item and we will inform you, but we are not liable for any omissions or errors on our part.

Many watches come to us from their original owner and in many cases we will leave the watch unpolished as it will come to you with optimum originality.

All photos are taken to illustrate the exact item that you will buy and reflect the condition and this will be detailed in the narrative.

The presentation box, instruction manual, warranty paper or card (if applicable) that is supplied with the watch will be illustrated in the photographic narrative. From time to time, watches will come in their original box along with original instructions etc and in these instances, will be detailed in the narrative. Please see 'guarantee'.

Jewellery

Vintage & Prestige describes the jewellery we sell with measurements and guarantees 100% authenticity of precious materials and gems if applicable. The presentation box, instruction manual, warranty paper or card (if applicable) that is supplied with the jewellery will be illustrated in the photographic narrative. From time to time, items will come in their original box along with original instructions etc and in these instances, will be added to the description. Please see "guarantee".

Other items

Vintage & Prestige describes other items and guarantees authenticity of materials as applicable. Where scratches or damages outside of normal wear and tear are present, we will idescribe in the narrative. We guarantee working parts at time of sale and provide a limited guarantee thereafter. Please see "guarantee".

Provenance

Vintage & Prestige verifies the legal ownership of all of the items we sell and therefore we guarantee the legal ownership of the item you will be buying. In most cases these items will have been purchased from their original owner or from quality, trusted and verified trade sources.

Guarantee/ Warranty

Vintage & Prestige guarantees all items we sell with the following warranties:

Watches

Vintage & Prestige guarantees all watches we sell with a six month warranty from date of delivery. Our warranty covers the correct functioning of the watch's movement and reasonable accuracy. Our warranty does not apply to/ cover the following:

1. Misuse, mistreatment, inappropriate use and/or wilful neglect which causes the improper functioning of the watch.

2. Watch bracelet, watch strap, watch case, watch glass (or plastic as applicable), buttons, pushers, crowns.

3. Water ingress, moisture damage or similar whether or not caused by the inappropriate use or the watch.

4. Water resistance.

5. Box, presentation item or similar

6. The opening of the case by a third party without the prior approval of Vintage & Prestige in writing.

Other items

Vintage & Prestige guarantees all other items with a one month warranty from date of delivery.

Our warranty covers the authenticity and proper functioning of the item.

Our warranty does not apply to/ cover the following:

1. Misuse, mistreatment, inappropriate use and/ or wilful neglect which causes damage to the item.

2. In the case of writing equipment: the ink, lead or equivalent.

3. In the case of jewellery: the chain, bracelet or moving parts with the exception of bangles; the claws or similar which hold gems or other display items in situ. We are not liable for the loss of any gem or precious decorative item.

4. In the case of handbags and wearable items: moving parts, size changes.

5. Scratches, scuffs, or similar incurred during day to day usage.

6. Any deviation from the manufacturers specification with the exception of items customised prior to sale by, or after sale by Vintage & Prestige.

7. Water resistance of wearable items.

Guarantees provided by the manufacturer in the case of authorised services, or if the item is sold with the balance of a transferable warranty or similar will be in addition to the Vintage & Prestige warranty.

Our guarantee provides for reinstatement and repair of items within the scope of our warranty and will be executed by our trusted service agent. In the unlikely event that the item is beyond repair, a full refund will be offered.

Please note that Vintage & Prestige will endeavour that works are carried out where necessary in the most timely fashion, but in certain instances, for example, owing to potential unavailability of skilled service agents, these repairs can take significant time and we are not liable for delays beyond what may be considered reasonable.

Location

Vintage & Prestige operates in London and in Kent in the United Kingdom. We operate an appointment by arrangement policy. Our products are securely stored in a bank vault (watches and jewellery) or a secure location (larger items/ bags etc) and we require up to 24 hours advance notice before viewing.